July 10, 2018, Norfolk, VA — Dominion Dealer Solutions is presenting the most complete fixed operations solution in its new cloud-based DMS, Dominion VUE. The first of its kind, Dominion VUE is the only DMS in the industry that features browser-based, tablet-ready software for service advisors while also allowing flexibility for third-party integration.
A fully-integrated service application within the DMS, Dominion VUE includes several built-in modules including electronic Multi-Point Inspections (MPI), maintenance menus, and simplified route sheets, eliminating the time and storage needed to download or update apps.
The MPI application reduces the time it takes service technicians to complete inspections and reduces human error by adding touch-screen functionality and automation to the process. Dominion VUE features preset text selectors to quickly complete fields, image capture when using a tablet, and 3-D video display to help advisors better explain dealer and OEM recommended maintenance needs to customers. This MPI process is normally skipped or under performed in most dealerships, but can now be easily embedded into the service advisors daily schedules and increase profitability.
Dominion VUE’s model-specific maintenance menus reduce training time and improve the customer experience. By designing Dominion VUE with a contemporary user interface and the largest digitized maintenance menu for vehicles sold in the U.S., dealership employees can more quickly learn the software and access trim-level details for the vehicles in the service drive, which reduces the time it takes to train staff.
The route sheet functionality allows service advisors to manage all RO’s and operations from a single screen. Managers can assign techs based on their skill sets and can filter assignments based on promised delivery times. Most importantly, RO and MPI status allows full drill-down functionality, empowering service advisors to identify details and needs in real time.
“Our built-in features and functionalities will help dealers save time in training and implementation as well. Our goal to create the easiest-to-use DMS is best represented in the complete feature set of our Fixed Ops solution. We have taken every effort to anticipate dealers’ needs by building functionality into the core product, but we are also maintaining an open framework so that we can integrate with other applications that our dealers may need,” says Van Koppersmith, president of Dominion DMS.
Dominion VUE is completing beta roll out with the help of a Midwest-based dealer group and is operating on a timed roll out to dealers in the U.S. through 2018 and 2019.
About Dominion Dealer Solutions
Dominion Dealer Solutions improves dealers’ lives by developing advanced technologies including: reputation and social media management, responsive websites, digital advertising, SEO, SEM, multi-channel marketing, and custom market reports. Coupled with award-winning lead management, inventory merchandising, equity mining, customer relationship (CRM) and dealer management (DMS) solutions, Dominion redefines automotive retail by delivering first-class customer experiences for today’s automotive dealerships. Based in Norfolk, Virginia, every OEM and more than 10,000 U.S. dealers depend on Dominion’s foundation of innovation, integrity, excellence and teamwork to provide them with results at every turn. For more information, visit our website, like us on Facebook, LinkedIn or Youtube, or follow us on Twitter.
About Dominion Enterprises
Dominion Enterprises (“DE”) is a leading digital marketing and software services company offering client solutions across multiple business verticals. DE customers rely on our B2B cloud SaaS solutions to establish their online and mobile brands, generate leads, and manage customer relationships through our Homes.com, Dominion Dealer Solutions, Dominion Business Solutions / DX1, Travel Media and Franchise and Business Opportunity divisions. DE’s B2C web and mobile applications include Homes.com, HotelCoupons.com, FranchiseOpportunities.com, FranchiseGator.com, Franchise.com, and BusinessBroker.net. DE has approximately 2,000 employees who reside and work in their Norfolk, VA home office and in offices across the U.S. Employees will tell you about a collaborative, innovative, team-oriented work environment, excellent career enrichment opportunities, community service opportunities, competitive earnings, and a comprehensive benefits package that includes a generous 401(k). DE is an equal opportunity employer and supports a diverse workforce. DE is a drug-testing employer.
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Dominion Dealer Solutions